Refund policy

Effective Date: 2020.06.30

Thank you for choosing [ohlyme.com] (hereinafter referred to as "the Website"). We strive to provide unique and exceptional products to our customers. Please review our return policy outlined below:

1. "Chinese Artifacts" Category:

   • The products in the "Chinese Artifacts" category are unique artist collections from around the world.
   • Once a transaction is completed, no after-sale services, including returns or exchanges, will be provided.

2. Customized Products and Collectibles:

   • Customized products share the same policy as collectibles and are non-returnable and non-exchangeable.

3. Exceptions:

   • For products outside the mentioned categories, if there is an issue with the product itself, please contact us promptly.
   • You can reach out to our customer service within 30 days from the date of purchase for assistance.

4. Contacting Us:

   • If you encounter any problems or issues with your order, please contact us immediately for resolution.
   • The customer service team is available to assist you within the specified time frame.

Please note: Our commitment to providing unique and collectible items means that returns and exchanges are generally not applicable. If you have concerns or questions, feel free to reach out to our Customer Service Team. We appreciate your understanding and cooperation.

Thank you for your trust in [ohlyme.com]!